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Frequently Asked Questions
 

Which credit cards are accepted?

Visa, MasterCard, Discover and American Express.

How will this order appear on my credit card?

For Visa and Mastercard, PANTAGRAPH DEAL will appear on your statement.
For Discover and American Express, "ONLINE PHOTOS&CONTESTS" will appear on your statement.

What is Today’s Deal?

An incredible deal is featured as Today’s Deal. The offer is only available for a limited amount of time, so hop on it so you don’t miss out!

How do I buy Today’s Deal?

Click on the “Add to Cart” button before the expiration time listed on the deal. For most deals, a minimum number of Gift Cards must be committed to by consumers before the deal reaches a “tipping point,” thus activating the deal.

Do I have to get others to sign up in order for me to get the deal?

No. However, we think lots of folks will want to take advantage of these great deals, so we encourage you to let others know about these great savings. Share the deal with others via e-mail, Facebook, text and Twitter. You have the power to get us to the tipping point and make these deals happen!

What happens after I buy Today’s Deal?

Once the minimum number of deals has been committed and the tipping point is reached, an email will be sent to you. Your credit card will be charged at this point and you’ll receive the Today’s Deal Gift Card via e-mail to print out. If no minimum number of committed Gift Cards is required, your credit card will be charged at the time you commit to the deal. You can use the Gift Card at the business 24-hours after your credit card is charged. Then, just take the Today’s Deal Gift Card to the store or business before the expiration date to enjoy your fantastic deal!

What if a Deal doesn’t reach the tipping point?

We anticipate our offers will be very popular. However, should it not reach the tipping point the deal will not happen, and your credit card will not be charged.

When can I use my Today’s Deal Gift Card?

Your Gift Card is ready to use 24-hours after your credit card is charged, and you can use it through the expiration date.

What if I want to use just part of the Today’s Deal Gift Card and save the rest for later?

Sorry, unless otherwise specified by the business, you’ll have to use the deal in its entirety in one visit.

If my name is on the Today’s Deal Gift Card, can the business charge my credit card?

No. The business does not have your credit card information. Only our third-party vendor who handles the transaction has access to your credit card information.

Is the transaction safe for me to use?

Yes. The transaction uses SSL and other industry standard security features to ensure that no one else has access to your credit card information.

Can I buy Today’s Deal as a gift for someone else?

Yes, but you’ll need to include the recipient’s name when filling out the form.

When I gift Today’s Deal to a friend, will they have access to my credit card information?

No. On the Today’s Deal Gift Card there is the gifted consumer’s name and a unique 6-digit code. The payment information is secure on a site that no consumer has access to.

Can I combine the Today’s Deal with other offers the business might have presented previously?

Unless otherwise specified, you can’t combine the Today’s Deal with other vouchers, offers, or promotions.

What if the business does not honor the offer?

We’ve carefully selected the best offers from the finest businesses, and they have agreed to honor the Today’s Deal Gift Cards. However, please contact us at 309-820-3362 should you run into problems redeeming Today’s Deal.

What if I miss the expiration date?

The additional discounts won’t be available; however you will still be entitled to goods and services equal to the amount you paid for the Gift Card for a period of 5 years from the activation date.

For example, if you spend $25 to buy a $50 voucher to a restaurant but are unable to use it before the expiration date, you will still be entitled to $25 of food for up to 5 years from the activation date. Gift Cards for tickets or entry to an event expire after the event takes place.

What happens if a business closes and I haven't redeemed my deal?

For certificates unredeemed for a merchant no longer in business, a credit will be issued to your Today's Deal account for the amount paid.

 Are there any other restrictions?

The full Terms and Conditions which explain any other restrictions may be found at www.pantagraph.com/todaysdeal.

How can I my business hop on Today’s Deal?

Contact us at mpmarketplace@pantagraph.com for more information.

What if I have more questions?

Feel free to e-mail us at mpmarketplace@pantagraph.com We’ll be happy to answer any additional questions.

 
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